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Spend Your Money On – “Perfect” Lead Building

Let’s face as small business owners, we have to spend a lot more time on the front end rather than the back end of the lead generation/customer building process. Larger companies can afford to “test” the market through third parties, expensive inbound campaigns, and software-enhanced prospect nurturing programs. In small business budgets are tight and the window of opportunity closes fast. For me, the best advice of where to spend your money – lead development.

Lead Versus Prospect

When does a lead become a prospect? By nature leads are generally interested in your specific product or service and are open to more education, monetary stimulation (sales/discoDeveloping Leads Is A Daily Processunts), and potential relationships. On the other hand, a prospect is identified by his conversion to – ready to buy. The true sales process begins when the matrix of [desire-product mix-budget] are matched effectively and competition is addressed. The only challenge becomes timing and delivery. It is very common to see old marketers focused on leads and not prospects because it is much easier to describe leads by demographics, buying styles, finances, personal interests, etc. than trying to define prospects. True prospects are generated AFTER conversion and can’t be counted before. This is why so many sales funnels are littered with “could-be prospects” with no real value as opposed to defined opportunity. How many times do you or your sales people extend the closing date until next week or month to show activity? In my experience, the closer the business owner is to the sales process the smaller the funnel and higher the closing percentage. Small businesses can’t waste the time on pipe dreams.

Business Development Or Product Evangelism

Understanding the difference between business development and product selling is one of the most important components of lead generation strategy. Is the small business building a product to fit a need or is the need an obvious fit Generate Interest In Your Companyto existing product? In many small businesses owners opt for the “field of dreams” philosophy – build it and they will come rather than go out, find them, and bring them to the game. Simply put, if no one knows about your company, then no one knows about your company. This is why lead generation is essential to growth and should be part of every strategy regardless of focus.

Best practice:  know that future customers are always built-TODAY.

Where To Begin Constructing Leads?

Now that you understand the difference between leads and prospects, sales funnel and pipe dreams, and the basic mechanism of search out rather than wait for, you are ready to generate leads. Leads come from a comparison of a company’s core competencies to market condition and buyer desire. With desire being defined as the value a customer will pay for your product or service and the potential of referring this to others in a target market. The best place to start is with your competition particularly those who market as the lions in your niche market. Big players in a target market have to give up specialization and speed to enable standardization of the product platform and messaging of value. Enter small business!  Resplendent with low overhead, targeted skill sets, and local exposure, small business can capitalize on what the “big guys” can’t or don’t do for immediate profit. As in personal life unhappiness and disappointment will fuel desire for change. Many businesses are started because of inefficiencies found in large established firms. Take advantage of a bigger player’s struggling market share, unstable marketing message, and operational weaknesses to stimulate a fertile field of leads for your company.

Do your homework, compare offerings, and establish your target niche. Sharper vision and clear messaging will equate to higher possibility that specific buyers will have interest in you. For help with this process, drop me a line or contact through either facebook or this website.

Print is Dead, Long Live the King “Online Advertising!”…Really?

Print advertising has been the go to player forever, but the online advertising explosion simply eclipsed it. Print is still a viable medium when used as a targeted marketing tool. Sadly many newspapers, magazines, and gazettes have been sent into permanent retirement because of a mix of bias reporting, unrealistic costs, lack of relevancy, and inability to track results effectively. The age of the online experience is in full swing and marketers across every vertical push out endless supplies of critical data, lists, terminology, definitions, and check lists. They attempt to sway opinion and preference through a barrage of data rather than a carefully constructed message. Print is ideal for target marketing

Why?

Two reasons, cost reduction and analytics. What better way to impress the boss than with reports on site visits, page clicks, views, likes, and hopefully revenue. The problem with this scenario is comparable to shooting a shotgun at the head of a pin, from 100 yards – no focus! At least print, although sometimes biased and opinionated, provides a specific platform for the message. Online experience is teaching “users” (who are not necessarily buyers) that graphics are most important while the art of the written word has become an ancient practice, akin to magic.

Next Picture Please

I can already hear the legions of successful online marketers laughing at this comment. In their opinion, the end justifies the means. Kind of a crack pot way of thinking considering that most online exposure is short-lived and tossed aside in pursuit of the next idiom and associated graphic. The true benefit of print lies in the written word and its longevity in building strong relationships between individuals and groups. Online marketing programs tend to push impulsive behavior in lieu of conversation about true value. They overcome obstacles by linking unaccredited sources to data “proving” their position. Unfortunately, all that is proven is ability to use the Internet.  I mean how reliable is Wikipedia for you? Do you use it as a reference or a starting point in research? The answer defines you.

Forming a Strategic Partnership

Alright, I am off the soap box. The truth is that both print and online are necessary in any strategic initiative regardless of a company’s size, budget, or industry. The issue lies in how to best use both together, in parallel, or as a supporting role. Print can be directive in long-term strategy for brand awareness and publicity whereas online exposure is a great way to increase short-term cash flow through discounts, promotions, contests, and daily deals.

I know what you are thinking- online can also do that through blogs, websites, forums, and chat rooms – and you would be correct. Print is simply another tool to enhance targeted campaigns and provide additional touch points with the target audience. So get your pencil and paper out and scratch out a plan to use both print and online in your next campaign. You can’t go wrong. See, I put it in writing...

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